Together, we aim to provide the best possible service for our clients, working towards a seamless and efficient property sale and purchase experience.

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How We Support Agents


We know how hard agents work, which is why we’re committed to supporting you every step of the way.


Here’s how we ensure smooth communication and reliable support

  • Copying agents in on communications that involve change of settlement dates, extensions and price reductions. We will also email the office address that sent us the confirmation form to let them know too.
  • Completing and returning the confirmation of contract forms quickly. We have adobe pro software that allows us to sign these forms electronically, which helps us speed up the process.
  • Authorising the release of keys as soon as we receive funds! The first phone call we make after receiving settlement funds is to the agent. If there is a form to return, we do that immediately after calling the agent. At a recent meeting with agents, we heard how some agents were still waiting for an update after 5pm, even though the purchaser’s lawyer had advised the purchasers that settlement had occurred. We don’t think this is acceptable and will continue to make key release a priority during the settlement process.

Whether over the phone or in person, we welcome the chance to support you in making each transaction smooth and straightforward.


Interested in a quick chat or a team visit?

Contact our experts
Resources and Consultations for Agents


Our team is always here to help agents navigate legal changes, best practices, contract preparation, and more. We regularly share our expertise with agents through a dedicated newsletter and client resources like our Buyer’s and Seller’s Guides.

Find out more about our resources

Sign up for our real estate professionals Newsletter or find client resources.