Personal information is any information that relates to an identifiable individual.
We may collect personal information from you, including any of the following information:
- Contact information (names, email address, and telephone numbers)
- Copies of your identification (passport, drivers licence)
- Work information (job title, company and location)
- Online/digital information (more information below)
- Billing information (address for service, bank account details)
We collect information about you whenever you interact with us, for example when you visit our website or if you instruct us to represent and advise you (or the client, if you are representing the client). We also collect information using small pieces of data stored on a User's device (Cookies) via our website, as more particularly set out below.
How do we collect this information?
Personal information can be collected by us by any of the following methods.
- Speaking to us
- Writing to us (including by email or via any other mobile or digital platform)
- Filling in an online form such as a contact form or payment instructions.
- From Cookies put in place by our marketing tools. More information about using Cookies is included below.
We may store personal information we collect in any format we choose at our offices or at premises outside our offices, including data storage facilities or online storage located within or outside New Zealand, which may be operated by independent service contractors.
Purposes for which we use your personal information
Personal information we collect and hold may be used by Cavell Leitch (as applicable):
- To represent and advise you (if you are the client) or to represent and advise the client (if you are representing the client).
- For dealing with commercial or legal conflicts.
- To comply with our legal obligations (such as confirming identity).
We may also use personal information (as applicable):
- For sending you Cavell Leitch publications and invitations to seminars and functions.
- For internal business purposes such as invoicing and receipting, making payments to you or on your behalf and debt recovery (which may involve disclosing information to debt collectors).
- For specific purposes we tell you about or you authorise.
When you visit our website, we also collect general user information such as users internet protocol addresses, browser type and internet service provider details and other technical information. We use this information to administer the website and to gain a better understanding of our users and how they use the website. However, this information is not personal information – it does not include any personal identifiable information.
We may not be able to properly advise you or provide you with the information or other services you require if you do not provide us with necessary personal information when requested to do so.
Legal basis for the collection of your personal information
We process your personal information based on your written or oral consent, and/or in accordance with certain legal exceptions to explicit consent requirements. You may withdraw your consent at any time. The withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.
We may need to disclose personal information to third parties (including other entities or individuals who assist us in providing services or who perform functions on our behalf, such as email newsletter software, hosting and data storage providers), including in the course of representing or advising you (if you are the client) or the client (if you are representing the client). We may disclose personal information if:
- it is required or authorised by you or your client (if you are representing the client)
- it is required or authorised by law or the Law Society's Rules of Professional Conduct
- it is required by law (including the laws of any foreign jurisdiction).
What online/digital information do we collect through our marketing tools?
On our website, we have a number of online marketing tools that use a combination of Cookies to track what you do on our website and other online interactions. These include:
- Google Analytics and Google Adwords Remarketing. These let us build an anonymous list of visitors who have been to our website before. As a result, we can serve you our ads on other websites you’re looking at. Google Display Network Impression Reporting. This tells us if you’ve seen one of our
- Google Analytics Demographics and Interest Reporting. Tells us your age, gender, potential interests, what you’ve been looking for online.
- Integrated services. This is a fancy way of saying how these tools can combine and analyse all the data above to help us (as advertisers) target more specifically.
This information is still anonymous. We won’t know your name or address. But we can see a virtual “you”. This combination of data might have been more than you intended to give.
Why do we collect this online/digital information through these tools?
The data collected above is primarily used for research and advertising purposes.
Google Analytics is a tool that we use to analyse visitor behaviour on a website. We analyse what people are doing and we guess why they are doing it. So, over time, changes to the website might be made as a result of that analysis. For example, we see people aren’t filling in our contact form, so we highlight more benefits of working with us or we make the contact form shorter.
The other major reason for collecting this data is for marketing and advertising purposes. We may also use the data to help optimise our websites for search engines (SEO).
How do we control this online/digital information that we’ve been given?
We want to make it clear that you don’t have to give us this information.
If you wish to prevent Cookies being set before you visit this website (or most other websites) you can set your browser to block Cookies. Most browsers allow you to do this in their settings.
Otherwise, Cookie information set on your browser will generally update in some way each time you visit our website.
If you would like to know more about Cookies, please visit the ICO website
How do we keep your data secure?
We take appropriate steps to maintain our contact information in a secure environment to prevent unauthorised use.Our data processors are bound by contract to do the same.
Any data breaches will be reported to the authorities within 72 hours of us finding out.
Under the Privacy Act 1993, individuals have rights of access to, and to request correction of, their personal information. You may also have rights under the EU General Data Protection Regulation for deletion of your personal information or restriction of processing of personal information or to object to processing, as well as the right to data portability and the right to lodge a complaint with a supervisory authority.
If you would like to update any of your subscription details, please contact Cavell Leitch at email@example.com, or click “Unsubscribe” at the bottom of one of our newsletters that have been emailed to you.
Updates to this policy